Shipping policy

Shipping Policy
Last updated: April 2026

Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a tracking confirmation email once your order has shipped.

Current Shipping: International Fulfillment
We are currently shipping from our international fulfillment center. Estimated delivery to the United States is 10–18 business days after dispatch.

We are actively preparing US-based warehouse fulfillment. Once available, US delivery times will be 5–8 business days.

Tracking
A tracking number will be sent to your email as soon as your order ships. Please allow 2–3 business days for tracking to update in the carrier's system.

Shipping Costs
Shipping costs are calculated at checkout based on your order and location.

Lost or Damaged Orders
If your order arrives damaged or is confirmed lost, please contact us at support@xinchenlano.beauty and we will make it right.